• Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
• To be eligible for a return, your item must be unused and in the same condition that you received it with all tags attached. It must also be in the original packaging.
To complete your return:
• We require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable).
• Any item not in its original condition;
• Any item that is damaged; and
• Any item that has missing parts for reasons not due to our error.
• Any item that is returned more than 14 days after delivery are non-refundable or able to be exchanged.
• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
• We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds:
• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at Mine.email@example.com
• Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
• We only replace items if they are defective or damaged, we do not except returns/exchanges or refunds in the event of a change of mind.
• If you need to exchange it for the same item, send us an email at Mine.firstname.lastname@example.org
• To return your product, please email us first at Mine.email@example.com
• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.